The first problems that may arise with AirTags have to do with the connection to the iPhone, that is, with that first configuration that is carried out to be able to start using the device. It is also possible that during its use, it presents some pairing problem with your iPhone or any other device through the Search app. Therefore, it is very important that you take into account what we are going to tell you below so that you can solve these problems as quickly as possible.
The AirTag does not connect to the iPhone
The main problem that can arise with AirTags is that they do not connect to the iPhone or any other device through the Search app. This can be caused by different reasonsand, therefore, can have different solutions. The first thing we encourage you to check is if it is the battery, or battery in this case, the culprit of this disconnection. The Cupertino company, against all odds and to the surprise of many, included a battery inside the AirTag that is responsible for giving it enough energy to function correctly. However, this battery has a finite life, so if you suspect that it may have run out, we recommend that you change it and recheck the connection.
Now, the company itself included a signal that notifies us when it begins to have a low battery, and it is around 15%, which could mean between 2 and 3 months of use, so if you have not received this notification Still, it is very likely that the problem is not the battery, or at least not that it has run out. It may have been moved due to a blow or movement and stopped making a connection, so you can check it, and if you are in doubt, change it, although as we say, it should not be the problem if you have not received the warning before.
On the other hand, The operation of the AirTag does not only depend on autonomy that you have, since the signal it emits is subject to the presence of other Apple devices, that is, this device It is not a GPS locator that is issuing its position continuously, but its operation consists of Send a signal to Apple devices around you, these being responsible for sending the position of the AirTag to the Search network. Therefore, if you cannot find your AirTag, one of the possible reasons is that it does not have any Apple device around it to which it can send the signal. Unfortunately, to solve this problem the only thing you can do is wait until the AirTag can send the signal to a company device and thus know its location.
It is linked to another Apple ID
If the AirTag you want to use is already linked to another Apple ID, There is only one way to transfer it to yours., and that is to do it through the Find Owner app. This process is known as resetting or configuring the AirTag and, obviously, it has to be carried out through the Search app. Below we leave you the steps you have to follow.
- Open the Search app on your iPhone.
- Click on the tab «Objects«.
- Click on the AirTag that is linked to the account and which you want to reset.
- Scroll through the pop-up screen to the bottom.
- Click on eliminate to unlink the AirTag from the Apple account to which it is associated.
With these steps, what you will achieve is unlink the AirTag from the Apple account to which it is associated, and in this way, be able to link it to yours without any kind of problem. Now, if what you want is to link an AirTag that you have found with your account, I am sorry to tell you that until the owner user does the process that we have explained previously, you will not be able to do it.
It doesn’t have a battery
One of the reasons why an AirTag is not connecting to the iPhone is simply because it has run out of battery. Unlike the rest of Apple products, AirTags use button batteries that have to be changed over time. Although it is true that we will be receiving notices on our phones when they are low on battery, There may also be the case in which we have not remembered to change the battery and therefore the device stops working.
To change the battery it is as simple as turning the back cover to reveal the battery compartment, and then removing it and inserting a new one. When we have changed the battery for a new one and close the cover, we will hear a sound coming from the speaker, which will indicate that the AirTag is ready to work again. Once this is done, we should no longer have a problem when pairing it with the iPhone again.
Its duration usually ranges from a year to a year and a half, however, due to different conditions, whether climatic or simply using a type of battery from a different brand than the original, it can only last a few months. even without receiving low battery notification. Therefore, the easiest way to know if this is the problem is to replace it. They are worth about one euro, and you will have a new battery (as long as it works well), for more than a year.
Problems using them
Once we have reviewed the possible errors that you may encounter when configuring the AirTag with your Apple account and connecting with the iPhone itself, we move on to the errors that may occur during the use and operation of the device, especially It’s time to find them and make use of the different functions they have.
The sound does not play
One of the ways you can find your AirTag is by the sound they make. Obviously, it is something that is useful in cases where the device is quite close to where you are located, such as at home or in the office. However, as we mentioned, one of the problems that you may encounter when using this capacity is that the sound is not emitted or is not emitted in the correct way.
There is no specific procedure to solve it, since it is a very rare mistake. However, our recommendation is that you review, first of all, the autonomy of the device itself, since it is possible that this is in the last stages and is the reason why the AirTag does not make the sound it should. On the other hand, if everything appears to be fine, our recommendation is that reset the AirTag and set it up again with your Apple account. If the error persists, the last option is to go to an Apple Store to have them check the reason why this function may be failing.
AirTag does not appear in the Search app
Another possible failure that may arise when using the AirTag is that it does not appear in the Search app when you need to know its location. This failure has nothing to do with your AirTag not being locatable, since we are talking about the device itself not appearing in the list of objects within the Search app.
This error occurs at the moment when the AirTag is unpaired completely from your Apple account. It is very rare, and in fact, this will happen is very unlikely, unless you have previously unlinked your AirTag from your Apple ID. In case it happens, the only solution you can carry out is sync it again with your account. Also, in case when you bring the AirTag closer to the iPhone the configuration screen does not appear, what you have to do is remove the battery and reinsert it so that the iPhone can recognize it and carry out all the steps to configure it.
Search map does not show accuracy screen
One of the AirTag functions that Apple advertised the most was the search for precision. When it appears on the device map and we get very close to the location, the iPhone interface changes to show a precision indicator, with which we can go to the exact point where our object is located.
However, it is possible that you are very close to your AirTag and yet the iPhone does not show any indicator on this screen. This is not an AirTag problem. What is happening is that Our phone model does not support this function, sinceIn fact, not all iPhones that are compatible with AirTag support precision search. To avoid surprises, below we indicate all the iPhone models that do work with this interface:
- iPhone 11 family
- iPhone 12 family
- iPhone 13 family
- iPhone 14 family
- iPhone 15 family
Notifications do not arrive
Another point in favor of using an AirTag is the notifications that it will send you whenever you move away from the device to which you have attached it, and consequently, it is one of the functions that can fail when using it. We say again that it is very unlikely that this type of failure will occur, and specifically this may not even be a failure, and we will explain why.
Before ensuring that the fact that you are not receiving notifications from the AirTag is really an error of the device itself, what we recommend is that Check if you have notifications enabled for the Search app. In addition, it is also important that you review the different concentration modes that you have configured, since it is possible that the absence of notifications is due to the fact that you have activated a concentration mode that does not allow them. Most of the time it is due to this, and we will solve it at the software level.
If nothing works
In case you have not been able to solve the problem, remember that AirTags, like any other product, have 3 years warrantyso you can take it to the place where you bought it, or to the technical service of an Apple Store, where they will try to solve it. If not, they may give you a new one, as long as it is a failure of the AirTag itself, and you have not exposed it to extreme conditions, falls, etc.
If they can’t give you a solution either, all you have to do is buy another one. Luckily these devices are not expensive, and you can get 1 for less than 30 euros, or failing that, a pack of 4 for less than 100 euros, both on Amazon and on Miravia and similar websites, so it will be the best option, since, if you fix it, but only temporarily, you could be left without it at a time when you need it, and regret not having purchased a new one in good condition.
